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Have a question or need a demo? Get in touch! Our legendary team members will be happy to help. Check out the FAQ below too.

FAQ

Frequently asked questions

What problem does Rumble Studio solve?

Rumble Studio helps creators, businesses and agencies to record and publish audio content quickly and affordably, and consistently over the long-term. Rumble is the fastest way to create audio for your podcast, website, and social media campaigns, with time & cost savings of up to 90%.

We created Rumble Studio because today's audio creation tools are slow and expensive to use, presenting a high barrier to entry for many businesses and individuals. Worse still, companies that do start a podcast suffer from extremely high attrition. Half of all active podcasts today have 10 or fewer episodes, and most podcasters quit before they obtain the business benefits that their podcast can offer. Rumble Studio solves both these problems by making podcasting fast, easy and accessible to all.

How do I use Rumble Studio?

Rumble Studio is a SaaS platform available online through a web browser with nothing to install. This ensures it is available to all guests and employees in a company with zero friction. An unlimited number of users and guests can collaborate on creating audio content together, using our simple "take turns" interview recorder. Rumble Studio is a pioneer in using asynchronous interviews for audio content creation.

How do asynchronous interviews work?

First, you write a series of questions for your guests to respond to, or use one of our templates. Then you send your guest(s) an invitation link by email, instant messenger, or even on social media. Every guest that clicks the link gets their own private interview experience, giving you lots of audio to include in your projects.

Guests record audio, submit text, images, video and more. They can record and re-record segments, and only submit their audio once they are happy with the result, meaning less editing for you. By allowing guests to respond in their own time, you avoid the need to schedule calls with them. Plus, recording in a zero-pressure environment means the quality of their answers, and your audio content, is improved.

How many guests can participate in my interview?

An unlimited number of guests can participate in your interviews. Additionally, there are no limits* on how much audio your guests can record. 

*subject to fair-use policy.

Do guests need an account to participate?

No. When guests click your invitation link, they are taken straight to the interview and are simply asked to enter their email address. They don’t need to set a password or verify their email address in order to start submitting their responses to your questions.

Which web browsers support Rumble Studio?

Rumble Studio works on all the major browsers, including Chrome, Firefox, Opera, Microsoft Edge and Safari. We recommend using Chrome or Firefox, as these browsers implement the very latest technologies for audio recording, and offer the best results.

Does Rumble Studio work on mobile?

Yes. Rumble Studio is a web application that works on a desktop, and resizes to fit a mobile or tablet screen. The interviews are usually created on a desktop, and guests usually take part in these interviews on their mobile devices. The microphones on modern smartphones are remarkably good, and produce excellent sounding audio recordings.

For the more technically minded, Rumble Studio is a responsive progressive web application (PWA) built on Angular.

What equipment do participants need?

The only requirement for all participants (host and guests) is access to a computer or mobile device which has a microphone.

If recording audio on a desktop, we recommend using an external microphone for best results. However, many computers such as Macs can record great-sounding audio without the need for an external microphone.

Headphones are also recommended but not essential, as during asynchronous interviews there is no cross-talk between speakers.

What internet speed do participants need?

Asynchronous interviews don’t involve a live conversation, so internet speed or latency is not a consideration. Audio is recorded locally on each participant’s device, then uploaded to our servers as the connection speed permits. In podcasting lingo, this is referred to as a ‘double-ender’ recording. This ensures excellent sound quality regardless of the quality of the internet connection.

How does the free-trial and billing work?

All plans start on a 7-day free trial, and require a credit card up-front. You can cancel this free trial at any time, and no money will be deducted from your card. After 7 days, the first monthly payment is deducted from this card, and your monthly billing cycle begins on that day. If you choose the annual plan to benefit from the discount, then an annual subscription will begin on that day.

What are export hours?

On Rumble Studio, you only pay for the audio that you export (download). An unlimited number of guests can participate in your interviews, and there are no limits* on how many hours of audio your guests can record. 

To decide which segments to export, you can listen to a reduced-quality version of your guests' audio. Previewing audio does not count as an export, and you can do it as much as you like.

Each plan comes with a certain number of export hours. When you export audio, you select only the segments that you want, then hit the export button. At that point, the total duration in minutes of all these segments is subtracted from your monthly allowance. We keep track of which segments you export, so we will never charge you twice to export the same segments.

*subject to fair-use policy.

What happens if I go over my plan’s monthly allowance of export hours?

We want you to be able to export as much audio as you need, so any extra hours that you export will be billed on a per-usage basis, in hourly increments. This will be added to your next monthly invoice.

The price per extra export hour is slightly higher than the hours included in the plans, so if you find yourself exceeding the limits regularly you may want to consider upgrading to the next plan level.

Can I upgrade my plan at any time?

Yes, you can always upgrade to a higher plan. The prorated difference for the remaining days of the current billing cycle will be deducted from your credit card, and your new plan will be activated immediately. Your billing date does not change. This also applies to switching from monthly to annual plans.

Can I downgrade my plan at any time?

Yes, you can always downgrade to a lower plan. The lower plan will become active at the next billing cycle date, whether monthly or annual.

What is your refund policy?

We do not usually offer refunds on any of our plans.

Do you offer a free plan?

There are currently no plans for an always-free plan. We will ensure our Creator plan is always priced very competitively, to allow as many people as possible to enjoy the benefits of asynchronous recording.

Do you offer discounts?

Yes. We are happy to offer discounts on our annual plans to startups, ​​education, medical, government & non-profit organizations.

Please contact us with details of your organization and your intended use-case for Rumble Studio.

Still have more questions? Visit our Help Center.